We’re here to help. Check the FAQ below or send us an email.
On your device, and in your own private iCloud account, so they are there on your other devices too. They never reach us: Nodo has no servers, no accounts, and no way to read what you enter.
Yes, as long as you are signed in to iCloud. Your history syncs to your own private iCloud, so reinstalling Nodo or setting up a new iPhone brings it back by itself; give it a minute after the first launch.
Open Nodo’s Settings, tap the Unlimited check-ins banner, then Restore Purchases under the Unlock button. Your App Store account is used to verify the purchase — make sure you’re signed in with the same Apple Account you used to buy it.
Try Restore Purchases first. If that doesn’t work, please contact us with your Apple Account email and the approximate date of purchase and we’ll help resolve it.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple Account, and select the purchase to request a refund.
Yes. The purchase is tied to your Apple Account and works on any device signed into it, and your check-ins sync between your devices through your own private iCloud.
Reminders only arrive on days you haven’t checked in yet. Make sure Notifications is on in Nodo’s Settings and that notifications are allowed for Nodo in your iPhone’s Settings › Notifications.
Nodo works from a Home Screen widget, a Lock Screen widget, Control Center and the Action Button. In Nodo, open Settings › Widgets & Controls for a step-by-step guide to each.
Inside the app you can delete any check-in from its menu. Deleting the app is not enough on its own, because a copy lives in your iCloud — you can remove that from your iPhone’s Settings › [your name] › iCloud › Manage Account Storage.
We’d love to hear from you. Send us an email using the button below and we’ll do our best to address it in an upcoming update.